Return Policy

Overview

At Glozarinnlix, we strive to ensure your complete satisfaction with our products and services. This Return Policy outlines the terms and conditions for returns and refunds.

Return Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Returned within 30 days of purchase
• Accompanied by proof of purchase

Non-Returnable Items

Certain items are not eligible for return, including:

• Digital products and downloadable content
• Personalized or custom-made items
• Items that have been used or damaged by the customer
• Items without proof of purchase

Return Process

To initiate a return, please follow these steps:

1. Contact us at contact@glozarinnlix.world or call +1 (512) 150-8214 to request a return authorization
2. Provide your order number and reason for return
3. Once approved, you will receive return instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in the return instructions

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Please note that shipping costs are non-refundable unless the return is due to our error.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Late or Missing Refunds

If you haven't received a refund yet, please check the following:

• Check your bank account again
• Contact your credit card company, as it may take some time before your refund is officially posted
• Contact your bank, as there is often some processing time before a refund is posted
• If you've done all of this and you still have not received your refund, please contact us

Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error. Shipping costs are non-refundable.

We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have questions about our Return Policy, please contact us at:

Email: contact@glozarinnlix.world
Address: 1421 Willow Creek Drive, Austin, TX 78745, United States
Phone: +1 (512) 150-8214